Delivery and payment

Delivery / Pickup

1. When ordering goods in our online store https://tomix.lt, you can choose one of the following delivery / pickup methods:

1.1. Deliver the goods to the address specified by the buyer.

1.2. Deliver the goods to the parcel machine selected by the buyer.

1.3 Time frame for preparing the goods for pickup: 1-4 business days

2. Delivery of orders:

2.1. Delivery of goods is currently carried out only by courier and only within the territory of the Republic of Lithuania (except for the Curonian Spit).

2.2. Current delivery terms of goods - 1-5 business days.

2.3. The price of delivery of goods is provided at the time of ordering and depends directly on the quantity of goods ordered.

3.1. When ordering goods, the Buyer must specify:

3.2. The exact place of delivery of goods, when the goods are delivered to the Buyer using courier services.

3.3 e-mail and phone number are intended to inform about the progress of the order execution/delivery.

3.4. The Buyer undertakes to accept the goods himself. In the event that the Buyer cannot accept the goods himself, and the goods are delivered to the address specified by the Buyer, the Buyer does not have the right to make claims to the Seller regarding the delivery of the goods to an inappropriate entity or other delivery discrepancies and malfunctions.

3.5 The Seller delivers the goods to the Buyer in accordance with the terms specified in the product descriptions. These terms are preliminary and do not apply in cases where the Seller does not have the necessary goods in stock, and the Buyer is informed about the shortage of the ordered goods. At the same time, the Buyer is informed and agrees that in exceptional cases, the delivery of the goods may be delayed due to unforeseen circumstances beyond the Seller's control. In such a case, the Seller undertakes to immediately contact the Buyer and agree on the terms of delivery of the goods.

3.6 In addition, the goods are delivered to the Buyer within the delivery period individually agreed upon by the entity providing courier services and the Buyer. The entity providing courier services contacts the Buyer at the telephone number provided by the Buyer in the goods order and/or by the e-mail specified by the Buyer.

3.7 In all cases, the Seller is exempted from liability for violation of the delivery terms of the goods if the goods are not delivered to the Buyer or are delivered late due to the fault of the Buyer or due to circumstances beyond the Seller's control.

3.8 During the delivery of the goods, the goods are transferred to the Buyer by submitting an invoice or other document indicating the transfer and acceptance of the shipment and/or by the Buyer signing the data logger of the entity providing courier services (or a paper delivery confirmation) about the delivery of the goods by e-mail.

3.9 During the delivery of the goods, the Buyer must check the condition of the goods shipment. The Buyer must in all cases immediately inform the Seller if the shipment is delivered in a crumpled or otherwise damaged package, as well as if the shipment contains unordered goods or an incorrect quantity of goods, or an incomplete set of goods.

3.10 In all cases, the Buyer, having noticed damage to the package during delivery, must indicate notes on the delivery document provided by the courier or draw up a separate act regarding these violations. The Buyer must do this in the presence of the courier. Failure to perform such actions shall release the Seller from liability to the Buyer for damage to the goods related to damage to the package that the Buyer did not mark on the courier's delivery document.

3.11 The risk of damage to the goods passes to the Buyer from the moment the goods are transferred to the Buyer.

Payment

1. Payment for goods purchased in our online store Tomix can be made in the following ways:

- Make an advance payment when placing the order;

- Pay upon arrival of the courier

2. After successfully paying for the goods, you will receive a confirmation email to the email address specified in the form. Your order will be processed immediately after we receive confirmation from the operator about the successful payment of the order.